Scheduling
Where there is HL7 cooperation, information from the physician practice can be brought in electronically to populate schedule and demographic information. The Scheduler is very dynamic, allowing for multiple locations and resources to be scheduled within and across entities. Very helpful in Anesthesia Scheduling and Staffing Scheduling. Automated text message goes out to PRN staff whose response automatically updates the work schedule.
Displays
Tracks status of Patient throughout facility. Example, Registration started, Registered, Pre-op, In Procedure, Recovery, Discharged – Helps with patients knowing the status of their loved ones and does not need to ask reception for status. Prevents overhead paging for patient ready for pre-op, pre-op nurses watch for the patient status to turn green and then they know to go get the patient. Physicians and staff in the procedure area can see at a glance where their patients are. A late call automatically generates from system if a patient is not there by the requested time. Displays also for clean and dirty rooms. These can integrate with in-room push buttons. Data from this system can track patient wait times at all intervals for patient satisfaction.
Patient Portal
Patient is able to log in and complete paperwork. This information is automatically pre-populated with information on the patient from the physician practice’s system where an HL7 connection is allowed. An email and text can be sent to patient’s. The portal can collect data that is both demographic and clinical. RN’s can work from a queue that lets them know the status as to whether the patient has completed all the questions. The information flows back into the PM system if ADEO or other PM Systems where there is an HL7 connection or EHR.
Automated Calling System
Can notify of financial responsibility and other pertinent information. Calls are seen in a queue and status as to whether it left a message with a live person or machine and how much of the call was listened to.